Watch this webinar in which TCE alumni Ella Worsdale will discuss why three action-packed days in Berlin can help unlock new ideas and change the way you think about data. We will also reveal what exciting plans we’ve got lined up for you at this year’s event
Want to attend our Impact Summit, but can’t make it in person? We know not everyone can fit a whole conference into their busy lives, so we’re introducing the Virtual Impact Summit, available for the first time ever, thanks to TYLENOL® PM
A new generation of consumers expects more from customer service than previous generations. This new generation wants quality service anytime, anywhere, on any channel they choose. They’re vocal about the service they receive, sharing both good and bad experiences widely. And if they do not receive immediate support, they take their business elsewhere.
Recent research shows that poor customer service translates into an estimated $62 billion in lost sales in the U.S. alone. It’s easy to see why. As demand increases, so does conventional customer support overhead. Companies spend on average $4,000 or more to hire a call center service agent, with an additional average of $4,800 or more to train them. The high costs coupled with a 30% average employee turnover at U.S. call centers has put the pinch on the bottom line
Gain insight into cloud adoption for master data management and fully managed services to keep data repositories up-to-date, secure and in compliance
According to Forrester, AI is the fastest growing workload on the planet.. But did you know that many data scientists complain that they spend about 80% of their time in data collection and processing, and only about 20% on actual data science? Join this webinar to find out how you can benefit from this industry […]
Level 400 | Service Deep Dive Join the Amazon Sumerian team to learn how to build real-world augmented reality, virtual reality and 3D applications. In this tech talk, Lane Daughtry, Sr. Design Technologist, and Jake Smeester, Content Creative Specialist, demo the creation and functionality of “Bash Royale” – the first multiplayer game created with Amazon […]
Customers use MongoDB as a document database to store, retrieve, and manage semi-structured data. However, it is hard to build performant, highly available applications that can quickly scale to multiple terabytes and hundreds of thousands of reads- and writes-per-second because of the complexity that comes with setting up and managing MongoDB clusters at scale. In […]