Vishwash Gaur

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Vishwash Gaur

Head of Customer & Digital Experience

Digital Marketing strategist, customer experience believer, open source lover, free time blogger, all time learner, a husband, and father of a little princess!

I find it exciting to use technology and marketing together to effectively reach, sell and service to today’s customers. For me, ‘experience is the product’ and I believe in superior customer experience as winning strategy.

Over years, I have gained progressive experience in digital marketing, ecommerce, digitalization, information technology and project management.

Outside my professional life, I love to spend time with my family, play chess and always looking to brush up my skills.

My key specialties are:

  1. Strategic mindset and an in-depth execution capability in setting up digital marketing teams and driving customer acquisition, customer engagement and customer experience
  2. Brand and Product Marketing with specific focus on the online and social media channels
  3. Develop and strengthen existing strategies that deal with direct business and digital marketing
  4.  Inbound marketing with proven success in Social, Organic and Paid Search Engine Marketing
  5. Build and drive consistent, interactive and human-centric digital customer experience
  6. Data driven approach to actions and projects with advanced analytics implementation
  7. Develop a culture of customer centricity with digitalization and latest technologies e.g. AI
  8. Lead UX/UI projects with a strong focus on customer experience and digital fulfilment
  9.  Project Management to ensure timely and clean delivery of digital and customer projects.

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Events

ID Event Name Duration Start Date
NGCX Asia Connect Virtual Summit 0 Hours February 23, 2021