Innovative, customer-focused leader with expertise in implementing systems, improving processes and leveraging organizational change to drive revenue and enhance customer loyalty. Strong understanding of Sales and Marketing functions and how Customer Service and Supply Chain Management can support overall organization objectives. Proven domestic and international track record in:
- Optimizing processes through continuous improvement to deliver results
- Creating the vision, strategies and focus to develop high performance teams
- Building relationships and trust to gain cross-functional alignment and drive change
- Simplifying complex systems, so they can be communicated throughout the organization
Specialties: Six Sigma OpEx Management Training – Whirlpool Executive Training
Championed 8 black belts and 3 projects resulting in over $3 million in warranty cost savings while improving customer satisfaction and first call completes.
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|ID||Event Name||Duration||Start Date|
|UE-1955||Field Service Connect Virtual Event||1 Days||February 17, 2021|