CE and DX Strategist. Practitioner. Key note speaker. 3 decades of experience & expertise within the Mobile/Telco Industry. Working with Dialog Axiata since 1997. Member of the Group Senior Management Committee, Director – Dialog Business Services, Sponsor – Lean Six Sigma Practice, Digital CEx Transformation Lead, Chairperson – CX Experience Excellence Group Leadership Committee of Dialog, Chairperson – Digital CEx Expert Working Group, Axiata
Only Certified Customer Experience Professional (CCXP) in Sri Lanka, AX50 – Ambient Experience Leader 2020, CX Leader of the Year 2019 & CXPA Global CX Impact Award Winner 2015
Vice Chairperson/Board Member & Founder Member of SLASSCOM – the country’s IT/Knowledge Services Chamber – initiated SLASSCOM Quality forum, Techkidz & Women Technopreneurs forum, Founder member & board member of WCDSL – Womens Chamber for Digital Sri Lanka, Founder VP of SLISM – Sri Lanka Institute of Service Management & Founder Member CPM – Institute of Certified Professional Managers.
Visiting Lecturer at the University of Colombo School of Computing ( UCSC), Mentor and Keynote Speaker/Presenter/ Panelist and Juror at Global CE/DX/Telco Forums/Conferences & Awards. Past Advisory Board Member of CX Networks, IQPC, UK
If you would like us to contact this speaker on your behalf, fill out the contact form below. If you would like additional information on their upcoming events, please see the social media links. Please note eVirtualsummits does not represent any speaker on this site or guarantee the availability of any speaker. No speaker can be booked through this form.
|ID||Event Name||Duration||Start Date|
|NGCX Asia Connect Virtual Summit||0 Hours||February 23, 2021|