Sandra De Zoysa

CE and DX Strategist. Practitioner. Key note speaker. 3 decades of experience & expertise within the Mobile/Telco Industry. Working with Dialog Axiata since 1997. Member of the Group Senior Management Committee, Director – Dialog Business Services, Sponsor – Lean Six Sigma Practice, Digital CEx Transformation Lead, Chairperson – CX Experience Excellence Group Leadership Committee of Dialog, Chairperson – Digital CEx Expert Working Group, Axiata

Only Certified Customer Experience Professional (CCXP) in Sri Lanka, AX50 – Ambient Experience Leader 2020, CX Leader of the Year 2019 & CXPA Global CX Impact Award Winner 2015

Vice Chairperson/Board Member & Founder Member of SLASSCOM – the country’s IT/Knowledge Services Chamber – initiated SLASSCOM Quality forum, Techkidz & Women Technopreneurs forum, Founder member & board member of WCDSL – Womens Chamber for Digital Sri Lanka, Founder VP of SLISM – Sri Lanka Institute of Service Management & Founder Member CPM – Institute of Certified Professional Managers.

Visiting Lecturer at the University of Colombo School of Computing ( UCSC), Mentor and Keynote Speaker/Presenter/ Panelist and Juror at Global CE/DX/Telco Forums/Conferences & Awards. Past Advisory Board Member of CX Networks, IQPC, UK

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ID Event Name Duration Start Date
NGCX Asia Connect Virtual Summit 0 Hours February 23, 2021