Mendy Goonan

Chief Experience Officer

I am a passionate and collaborative servant leader dedicated to developing teams and transforming culture. I’m people and achievement-oriented, with proven record of managing multidisciplinary and complex initiatives while leading high-performing teams to support an organization’s success. I cultivated a transparency journey while empowering evidence-based practices that align with the brand. I’ve been recognized for […]

Wendy Manna

Patient and Provider Experience Specialist

Wendy Manna has spent 20+ years as a licensed Occupational Therapy Assistant providing clinical care and clinical education in various healthcare settings. Wendy furthered her passion in Learning and Development by achieving her Master of Health Administration, with a concentration in education. Wendy enjoys teaching for the Occupational Therapy program at Sacramento City College and […]

Emily Parks

Program Supervisor

Emily Parks is a 27-year-old professional living on IV nutrition due to chronic pseudo-obstruction and short bowel syndrome since infancy. Her lived experience of collaborating with hospitals and healthcare professionals across multiple healthcare systems has provided her with insight into hospital management and administration, the impact of healthcare legislation on access and delivery of care, […]

Elizabeth Kennett

Project Manager

I am a coach, consultant and facilitator who cares deeply about helping individuals and groups to live and be their best. When we are our best we make positive impacts in the world. I have enjoyed, in my career, working to develop people and organizations predominantly in faith-based communities. In recent years, I have had […]

Emma Fulton


Emma Fulton has been working in learning and performance for over 13 years. She received graduate degrees in Healthy Policy and Applied Biomedical and Health Ethics and conducted post-graduate work and research on the AAMC Medical Curricula Core Competencies and Risk Management trends. Prior to her role at Hill Physicians, Emma led hospital-based health systems […]

Kathy Denton

Associate Director

Experienced leader with a demonstrated history of working in the hospital & health care industry. Skilled in Performance Improvement, Management, Healthcare, and Leadership. Strong business development professional with a Doctor of Philosophy (Ph.D.) focused in Administration from Texas A&M University. If you would like us to contact this speaker on your behalf, fill out the […]

Merri Lazenby


Merri Lazenby, RN, MSN/MBA, has over 30 years of diverse and progressive healthcare experience and leadership. Merri has held roles as a nursing assistant, critical care and emergency department staff nurse, educator and engagement coach – relentlessly pursuing exceptional outcomes and experiences for patients, families, staff members, and physicians. She currently serves the Patients First […]

Ashley Ackerman


“Great leaders don’t set out to be a leader. They set out to make a difference. It’s never about the role and always about the goal.” If you would like us to contact this speaker on your behalf, fill out the contact form below. If you would like additional information on their upcoming events, please […]

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