Currently leading the Customer Experience team at Rent-A-Center to drive positive customer experiences, while driving growth and retention. Focused on engaging and empowering coworkers to make a positive difference in the lives of our customers. Utilizing customer and coworker feedback to develop and drive company initiatives all aimed at improving experiences every day.
Additionally an experienced Operations Manager with a demonstrated history of working in the retail industry. Skilled in Operations Management, Sales, Retail, Team Building, and Facilitation. Strong operations professional with a Master of Business Administration (MBA) focused in Business, Management, Marketing, and Related Support Services from Cleveland State University.
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|ID||Event Name||Duration||Start Date|
|UE-1952||NGCX Virtual Event||1 Days||February 9, 2021|