NGCX Virtual Event

The Virtual Event Exclusively For CX Innovators c


Elizabeth Oates
Senior Director
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Rebecca Lessem
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Phil Burrows
Senior Manager
Katrina Schiedemeyer
Senior Manager,
Ryan Finch
Mark Delembo
William D. Anderson
Chief Customer Experience Officer


February 9, 2021


February 10, 2021


Online Event   View map

Learn The Path To CX Excellence

Today’s unique winning experiences are driven by one thing: the customer. Their expectations, demands, increasing social priorities and values are calling upon companies to consider more aspects than ever in their interactions. Yet, the pathways to proactively meeting customers where, how and in what capacity, remains a mystery.

At the NGCX Virtual Event, we’re virtually connecting with the best in CX innovation. Featuring 30 minute online case studies, fireside chats, panel discussions, and town halls, the world’s biggest brands will be talking about delivering compelling experiences while also inspiring today’s modern customer.

Transformative Content, Just a Click Away

Learn From A Variety of CX Experts, Debating Together
Learn from multiple, live conversations so you gain unbiased perspectives on what’s working right now. (They might even disagree on some points – but you’ll get the full picture.)

We Didn’t Record This In The Car Last Night
It’s an NGCX Virtual Event, from the Community uniting CX executives since 2011 – so you can trust the quality of information, the presentations, and the format itself

Finally, a Virtual Event Where You Can INTERACT
Join our virtual roundtable discussions where you’ll get face-to-face interaction with speakers, sponsors and your peers!