Oracle Cloud CX Virtual Summit

Personalized Marketing in the Experience Economy


Jay Baer
Event Host, Content Marketing Consultant, and CEO
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Rob Tarkoff
Executive Vice President
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Lisa Joy Rosner
Senior Vice President
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Ernest Lu
Vice President,
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Pradeep Atluri
Vice President
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Shep Hyken
Chief Amazement Officer
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Chris McGug
Senior Vice President
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Jeff Wartgow
Vice President
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Danette Beal
Senior Product Manager
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Alice Park
Product Marketing Manager
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Shawn Myers
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John Ranalli
Principal Product Manager


September 17, 2020


September 17, 2020


Online Events   View map

Why attend an Oracle CX Virtual Summit?

Take the next step on your journey to the cloud and explore how to amplify your performance and make a stronger impact by

  • Reducing costs
  • Innovating with new technologies
  • Leveraging data and analytics to unlock key customer insights


  • Hear from Oracle Cloud visionaries and industry experts
  • Hear success stories directly from customers themselves
  • Learn actionable steps to get started on the path to success for your business
  • Take advantage of on-demand resources available after the program

What’s it about?

Intelligent Service in the Experience Economy—September 17 at 9:00 AM

If the Experience Economy has taught service leaders anything, it’s the importance of being resilient in the face of constant change. Hear an executive viewpoint on how to adapt your service strategy to dynamic customer signals so you can respond at their every point of need. Then dive right into our agenda, featuring our host Jay Baer, and industry expert Shep Hyken.

  • Hear real-life success stories and lessons learned from Oracle CX Service customers
  • Discover your next steps on the path to delivering intelligent service—whether that’s B2C, B2B, or field service
  • Get the latest product news and a glimpse at what’s on the horizon