How to Make the Transition to Customer Service Outsourcing

how to make transition
If you are looking for a different perspective on AI and how advances in AI can contribute to an improved customer experience, this is a webinar you won't want to miss


Laura Bassett
Senior Director Product Marketing


September 11, 2019


December 31, 2019


Online Event   View map

We have all heard statistics such as that by 2020, 85 percent of customer relationships will be managed without human interaction. We are well on our way and may even hit 90% by next year. With the increase in artificial intelligence tools we see in the marketplace, it’s important to understand how AI is transforming our contact centers. Join our live education session, backed by new independent studies to learn more about:

*AI: The basics
*Why does my contact center need to adopt AI now?
*Introducing AI in your contact center: where and when
*The effect on the Customer Experience
*Successful implementation of AI support in your center
*Recommendations for your AI superpower pack