Gartner IT Symposium/Xpo® 2020

Explore the technology, insights and trends shaping the future of IT and business


Simon Sinek
Renowned Leadership Expert
Dr. Hannah Fry
Associate Professor
Dr. Michael Gorriz
Group Chief Information Officer
Damien Mu
CEO and Managing Director
Dan Gregory
Leadership and Behavior Speaker, Author and Social Commentator
Chan Cheow Hoe
Government Chief Digital Technology Officer
Tané Hunter
Cancer Researcher, Bio-Informatician and Science Communicator
Tina Nunno
VP Analyst
Daryl Plummer
Distinguished VP Analyst
Brian Prentice
VP Analyst
Don Scheibenreif
Distinguished VP Analyst
Kristian Steenstrup
Distinguished VP Analyst


October 27, 2020


October 29, 2020


Online Event   View map

Join us at the center of technology, business, strategy and inspiration

Explore the technology, insights and trends shaping the future of IT and business

Recent global events have reset the CIO’s relationship with the enterprise and executive team. Now is the time to embrace new approaches to leadership and strategic decision making to lead in a dynamic world.
Join us virtually this October at our flagship conference, Gartner IT Symposium/Xpo®. Explore how to shape technology to respond to adversity and discover digital business strategic planning tools and techniques to achieve business continuity.
Connect with trusted Gartner experts, accomplished peers and top technology vendors to hone your leadership skills, refine your strategies and walk away with the insights, advice and tools needed for now and the future.

Exploit the combined forces of data, analytics and artificial intelligence to deliver business value in and beyond the enterprise. Recognize the value of customer, citizen and employee experience in the business value proposition for digital business success.

Create information and technology operating models that are agile, responsive and innovative. Lead digital business success by using digital design practices.

Defy conventional thinking during times of uncertainty to emerge as a winner. Start with culture change when embarking on digital transformation, instead of waiting to address it later.

What you can expect at Gartner IT Symposium/Xpo

Get ready for the first ever virtual edition of Gartner IT Symposium/Xpo! What can you expect when you attend? Watch Gartner Distinguished VP Analyst Daryl Plummer as he details the immersive virtual experience.

CIO Experience

The CIO Experience is an exclusive program designed for chief information officers (CIOs) to focus on their business, technology and leadership development. This program is the ideal opportunity for CIOs to gain new perspectives on future challenges and opportunities.

Join a global community of CIOs and IT executives

The digital era has brought unprecedented change to technology, business and society. Beyond managing IT, CIOs are called to lead and inspire their teams and business stakeholders through deeply transformative business models, practices and cultures. Gartner IT Symposium/Xpo addresses the strategic needs of enterprise CIOs and their leadership teams. This conference is designed for:

Connect with CIOs across regions and industries, and gain new perspectives on the challenges and opportunities of business transformation

  • Balance the need to innovate while “keeping the lights on.”
  • Become an effective partner with business executives; shift from “order taker” to “trusted advisor.”
  • Overcome the barriers of organizational culture, resources and talent to grow and scale your digital initiatives.
  • Drive cost optimization to fund digital transformation initiatives.

Tracks at a Glance

Actionable insights across three key focus areas

Track A

Business Strategy

Digital business requires that leaders shape technology to serve opportunity and respond to adversity. Business continuity is one of many complex business challenges creating unanticipated market turbulence. This track provides CIOs and IT executives with digital business strategic planning tools and techniques to turn complexity and chaos into real strategy execution initiatives.

Track B


In times of rapidly evolving risks and opportunities, CIOs must embrace new approaches to leadership and strategic decision making. This track provides CIOs and IT executives with tools and techniques to help them lead and effectively make decisions in a dynamic world.

Track C

Technology & Information

Enterprises must accelerate their digital transformation efforts into real changes, and technology uniquely underpins that promise. This track provides CIOs and IT executives with clear insights and understanding of the opportunities and risks in adopting emerging technologies to help shape your digital transformation journey and lead business recovery.