Driving Innovation in IT Service Management

IT Service Management has undergone something of a seachange in the last couple of years and in 2021, ITSM is firmly on the map as a key driver of Digital Transformation. From the impact of AI and new ways to capture metrics, to the maturing relationship between DevOps and service management, innovative technology and methodologies are propelling ITSM to new business prominence. Join this Summit where experts uncover how innovation is crafting a new iteration of ITSM, and how ITSM is helping create a digital-first culture.

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