August 27, 2019
December 31, 2019
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Call centre leaders realize that the time has come to deliver real measurable value to the enterprise. 2019 will be a critical year for call centre customer experience strategy – contact centre leaders know they must deliver CX excellence or eliminate risk. To deliver value in 2019, call centre leaders must select a CX initiative that can immediately demonstrate ROI.
Attend CCW Asia Online to discover how to improve your call centre customer experience strategy for 2019. Contact Centre Week Asia Online has been specifically designed to assist you to deliver a killer CX strategy.